How I work
Keep judgment close to the work.
My work connects product intent, clear responsibility, and evidence of what actually happens. That applies to the organizations I lead and the systems I build.
Start with the experience
Define what needs to be better.
I start with a human need and the decisions required to meet it. For a learning product, that means useful practice and feedback. For a connected workshop, it means one coherent workflow. For privacy review, it means a clear path to a sound decision.
The product intent gives architecture, staffing, and process choices something concrete to serve.
See this in the piano learning project
Make responsibility clear
Design the decision rights.
Governance needs to define who can decide, when someone should escalate, and where human intervention matters. People need understandable paths through the work and responsibility for the outcome.
At Meta, I applied that thinking through review frameworks, operating plans, runbooks, and cross-functional forums. In connected products, it shapes permissions, integration boundaries, and failure behavior.
See the leadership stories
Build with AI
Coordinate the work. Own the outcome.
I use specialized AI agents across research, design, engineering, testing, and operations. I define product intent, decompose the work, establish constraints, and direct parallel investigation and implementation.
I reconcile competing recommendations, resolve tradeoffs, and decide what is ready to ship. Using agents across multiple products makes clear priorities and evidence standards especially important.
The same principle applies to AI inside a product: people should understand the system's recommendations, retain meaningful control, and know who remains accountable.
Close the loop
Check the experience where it happens.
A connected system brings software into contact with physical behavior. The console project required protocol analysis and controlled hardware tests to understand why a PC woke immediately after suspend.
I set the experience and constraints, directed the investigation, and established what evidence would demonstrate that the fix preserved intentional wake behavior.
Read the console-system investigation